Privacy Policy for Willcart Delivery Partner
Introduction
- Welcome to Willcart Delivery Partner.
- This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our app.
- We are committed to protecting your privacy and ensuring your data is managed securely.
1. Information We Collect
We collect the following information to provide and improve our services:
- Personal Information: Name, phone number, email address, vehicle details, and documents provided during registration.
- Location Data: Real-time location is collected to optimize delivery routes, facilitate order tracking, and improve delivery efficiency.
- Order and Transaction Information: Details about deliveries completed, earnings, and other transaction-related data.
- Usage Data: Information about how the app is accessed and used to enhance functionality and user experience.
2. How We Use Your Information
The information collected is used for the following purposes:
- To manage and facilitate order deliveries.
- To calculate and process payments accurately.
- To provide real-time location tracking to improve delivery efficiency and support customers and restaurants.
- To communicate important updates, promotions, and support information.
- To monitor and improve app functionality and delivery efficiency.
- To comply with legal obligations and enforce our terms and conditions.
3. Data Sharing and Disclosure
We do not share your personal data with third parties except in the following circumstances:
- With Restaurants: Limited information necessary for coordinating deliveries.
- With Customers: Basic contact details and real-time location tracking to facilitate communication and delivery tracking.
- With Payment Processors: To ensure seamless payment transactions.
- As Required by Law: If disclosure is necessary to comply with legal processes or protect the rights of Willcart.
4. Location Data Use and Collection
- How We Use Location Data: Your real-time location is used to optimize delivery routes, enable live tracking, and ensure timely delivery.
- Data Protection: Location data is handled securely and is not shared with any third party beyond what is required for delivery tracking or as mandated by law.
5. Data Security
- We employ industry-standard security measures to safeguard your information.
- While we strive to ensure the security of your data, no system is entirely secure.
- We recommend protecting your account credentials and avoiding sharing sensitive information unnecessarily.
6. Data Retention
- We retain your data for as long as your account is active or as required to provide services.
- Certain data may be retained after account termination to comply with legal and regulatory obligations.
7. Your Rights
You have the right to:
- Access and review the information we hold about you.
- Request corrections to inaccuracies in your data.
- Request deletion of your data, subject to legal and compliance requirements.
- Opt-out of marketing communications.
8. Third-Party Services
- Our app may integrate with third-party services (e.g., payment processors, navigation tools). These services operate independently, and we encourage reviewing their privacy policies.
- We reserve the right to update this privacy policy.
- Significant changes will be communicated, and continued use of the app indicates your acceptance of the updated policy.
- Email: willcart.in2000@gmail.com
- Phone: 8885613341
9. Changes to this Privacy Policy
Contact Us
If you have questions about this privacy policy or your data, please contact us at:
By using the Willcart Delivery Partner app, you agree to the terms outlined in this Privacy Policy. Thank you for partnering with us!