Shipping and Delivery Policy for Willcart
Delivery Areas
  • We currently deliver to specific areas.
  • Please enter your address on our website to check if we deliver to your location.
  • If your area is not covered, we may be unable to fulfill your order.
Delivery Times
  • Delivery times vary depending on factors such as restaurant preparation, traffic conditions, and order volume.
  • Estimated delivery times will be provided at checkout, but they are not guaranteed.
Order Confirmation
  • Once you place your order, you will receive an email or SMS confirmation detailing your order and estimated delivery time.
  • Please check your order carefully to ensure all details are correct.
Delivery Fees
  • A delivery fee may apply, which will be clearly stated during the checkout process.
  • This fee helps cover operational costs, including delivery staff and logistics.
Contactless Delivery
  • For safety and convenience, we offer contactless delivery options.
  • You can specify delivery instructions during checkout, such as leaving the order at your doorstep.
Order Issues
  • If you experience any issues with your order (e.g., wrong items, missing items), please contact our customer service within [specific time frame, e.g., 1 hour] of delivery.
  • We will investigate the issue and work to resolve it promptly.
Weather and Traffic Conditions
  • Delivery times may be affected by severe weather conditions or heavy traffic.
  • We appreciate your understanding during such circumstances.
Age Restrictions
  • By using our delivery services, you confirm that you are at least 18 years old or have the consent of a guardian.
  • We reserve the right to request identification upon delivery if necessary.
Feedback and Complaints
  • We value your feedback!
  • If you have any concerns or suggestions about our delivery services, please reach out to us at:
    • Email: willcart.in2000@gmail.com
    • Phone: 8885613341